PDM Terms and Conditions

Terms and Conditions

These Terms and Conditions govern the agreement between Purpose Driven Marketing (“we”, “us”, or “our”) and the client (“you” or “your”) for marketing services, including but not limited to Google Ads, Facebook Ads, SEO, and email marketing. By engaging our services and paying any invoice, you agree to the following terms.

1. Payment Terms

  • All marketing services are billed as a monthly management fee and invoiced in advance.
  • Payment is due within 7 days of the invoice date.
  • Late payments may incur additional fees at our discretion.
  • If payment remains outstanding without communication, we reserve the right to engage a third-party debt collection agency. All associated collection costs will be payable by you.
  • Payment of any invoice constitutes acceptance of these Terms & Conditions together with the agreed scope of works.
  • Promotional or discounted offers (including reduced first-month management fees) apply only to the first month of active service. Work will not commence until the initial invoice has been paid in full.

2. Pricing & Scope

  • The monthly management fee includes strategy, execution, reporting and ongoing optimisation.
  • Prices may be adjusted with 14 days’ written notice.
  • If the project scope changes or expands, pricing may be adjusted accordingly. Any changes will be communicated and agreed upon before implementation.
  • Advertising budgets are separate from management fees and are payable directly to advertising platforms (such as Google and Meta) using your own payment method.

3. Strategy & Account Management

  • Marketing strategy, planning and campaign management will be conducted using industry knowledge, research and discussions with you.
  • While our team actively manages all client accounts, Carla Unuwai operates on a part-time schedule. Communication and delivery may involve multiple team members.
  • We retain professional discretion regarding campaign structure, optimisation methods and implementation strategies unless otherwise agreed.

4. Intellectual Property & Deliverables

  • All marketing materials, strategies, campaign structures, ad copy and digital assets remain the intellectual property of Purpose Driven Marketing until payment has been received in full.
  • Upon full payment, you receive a licence to use delivered materials for their intended purpose. All underlying strategies, methodologies and frameworks remain our intellectual property.
  • Upon cancellation or termination, we reserve the right to remove access to advertising accounts, campaigns or assets created and managed by us, or remove campaign structures where appropriate.
  • Third-party platform accounts owned and billed by you remain your property, although access permissions may be adjusted after services cease.

5. Client Responsibilities

  • You agree to provide timely access to required platforms, branding materials, content and approvals.
  • Delays in supplying requested information or approvals may impact timelines and campaign performance. We are not liable for resulting delays or outcomes.
  • You are responsible for maintaining accurate and active billing information for advertising platforms.

6. Cancellation Policy

  • Purpose Driven Marketing operates without lock-in contracts.
  • You may cancel services by providing 30 days’ written notice.
  • Services and billing continue during the notice period.
  • If services are paused for two months or longer, we may enforce the 30-day notice period and applicable fees unless otherwise agreed in writing.
  • We reserve the right to terminate services with 14 days’ notice if these Terms are breached, including non-payment.

7. Dispute Resolution

  • Both parties agree to communicate in good faith to resolve disputes privately.
  • If resolution cannot be reached, either party may pursue mediation in accordance with the laws of Western Australia before further legal action.

8. Liability & Compliance

  • While we follow industry best practices, we do not guarantee specific results or return on investment (ROI).
  • We are not liable for disruptions, suspensions or account issues caused by third-party platforms, although we will assist where reasonably possible.
  • We are not liable for advertising budget overspend caused by automated delivery systems. Any dispute regarding overspend must be addressed directly with the relevant advertising platform.
  • Consumer guarantees under the Australian Consumer Law (ACL) apply to this agreement.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Western Australia.
  • This agreement complies with the Australian Consumer Law (ACL), and any legal matters arising will be handled within Western Australia.

Download Terms and Conditions for Website Design & Build Services

Contact Us

For any questions regarding these Terms & Conditions, please contact:

Email: carla@purposedrivenmarketing.com.au

Website: purposedrivenmarketing.com.au